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About Us
NHS: The Family They Never Had
In the sterile corridors of Birmingham Women’s and Children’s NHS Universal Family Programme Foundation Trust, a young man named James Stokes carries himself with the measured poise of someone who has found his place. His oxford shoes barely make a sound as he acknowledges colleagues—some by name, others with the comfortable currency of a “how are you.”
James displays his credentials not merely as a security requirement but as a testament of acceptance. It sits against a neatly presented outfit that gives no indication of the challenging road that preceded his arrival.

What separates James from many of his colleagues is not visible on the surface. His bearing reveals nothing of the fact that he was among the first participants of the NHS Universal Family Programme—an effort created purposefully for young people who have been through the care system.
“I found genuine support within the NHS Universal Family Programme structure,” James reflects, his voice steady but carrying undertones of feeling. His remark encapsulates the heart of a NHS Universal Family Programme that seeks to transform how the vast healthcare system approaches care leavers—those often overlooked young people aged 16-25 who have transitioned from the care system.
The numbers reveal a challenging reality. Care leavers frequently encounter higher rates of mental health issues, economic uncertainty, housing precarity, and diminished educational achievements compared to their peers. Underlying these cold statistics are human stories of young people who have navigated a system that, despite best intentions, often falls short in offering the nurturing environment that forms most young lives.
The NHS Universal Family Programme, launched in January 2023 following NHS England’s promise to the Care Leaver Covenant, embodies a substantial transformation in organizational perspective. Fundamentally, it accepts that the entire state and civil society should function as a “collective parent” for those who have missed out on the stability of a typical domestic environment.
Ten pioneering healthcare collectives across England have led the way, establishing structures that reimagine how the NHS Universal Family Programme—one of Europe’s largest employers—can extend opportunities to care leavers.
The Programme is thorough in its strategy, beginning with comprehensive audits of existing practices, establishing oversight mechanisms, and securing senior buy-in. It recognizes that meaningful participation requires more than good intentions—it demands practical measures.
In NHS Universal Family Programme Birmingham and Solihull ICB, where James found his footing, they’ve created a reliable information exchange with representatives who can deliver assistance and counsel on wellbeing, HR matters, recruitment, and EDI initiatives.
The traditional NHS recruitment process—formal and often daunting—has been thoughtfully adapted. Job advertisements now emphasize character attributes rather than extensive qualifications. Applications have been reimagined to accommodate the specific obstacles care leavers might encounter—from missing employment history to struggling with internet access.
Possibly most crucially, the Programme recognizes that beginning employment can pose particular problems for care leavers who may be managing independent living without the safety net of familial aid. Concerns like commuting fees, personal documentation, and bank accounts—considered standard by many—can become major obstacles.
The elegance of the Programme lies in its meticulous consideration—from outlining compensation information to helping with commuting costs until that critical first wage disbursement. Even seemingly minor aspects like break times and professional behavior are carefully explained.
For James, whose NHS Universal Family Programme journey has “changed” his life, the Programme provided more than work. It provided him a feeling of connection—that elusive quality that grows when someone is appreciated not despite their background but because their unique life experiences enhances the organization.
“Working for the NHS isn’t just about doctors and nurses,” James observes, his eyes reflecting the modest fulfillment of someone who has secured his position. “It’s about a NHS Universal Family Programme of different jobs and roles, a team of people who truly matter.”
The NHS Universal Family Programme represents more than an . It stands as a strong assertion that organizations can adapt to embrace those who have known different challenges. In doing so, they not only alter individual futures but enrich themselves through the unique perspectives that care leavers contribute.
As James moves through the hospital, his presence quietly demonstrates that with the right assistance, care leavers can succeed in environments once deemed unattainable. The embrace that the NHS Universal Family Programme has offered through this Programme represents not charity but acknowledgment of untapped potential and the essential fact that everyone deserves a community that champions their success.
